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How to Delete Your CrushOn AI Account: Complete Guide
Cancel your subscription before deleting your account. Deleting an account without canceling an active subscription does not stop billing. Complete both steps in the correct order.
Step 1: Cancel Your Subscription
Where you cancel depends on where you subscribed:
Subscribed on crushon.ai website:
- Log in at crushon.ai
- Account Settings > Subscription
- Select "Cancel Subscription"
- Confirm — receive cancellation confirmation
Subscribed via Google Play:
- Google Play Store > Profile icon
- Payments & Subscriptions > Subscriptions
- Find CrushOn AI > Cancel
Subscribed via Apple App Store:
- iOS Settings > [Your Name] > Subscriptions
- Find CrushOn AI > Cancel Subscription
Access continues until the end of the current billing period after cancellation.
Step 2: Delete Your Account
After confirming subscription cancellation:
- Log in at crushon.ai
- Account Settings (profile icon > Settings)
- Scroll to the bottom — find "Delete Account"
- Enter your account password to confirm
- Complete the final confirmation prompt
The account is deleted immediately. You are logged out.
What Gets Deleted vs. What May Remain
| Data Type | Deleted | May Remain |
|---|---|---|
| Account credentials | Yes | — |
| Conversation history | Yes | — |
| Coin balance | Yes (forfeited) | — |
| Private characters | Yes | — |
| Subscription records | Yes (after cancel) | — |
| Public characters | Set to private first | May persist anonymously if not made private |
Action required for public characters: If you want your publicly listed characters removed from the community library, set each to private before deleting your account. Characters that are public at time of deletion may remain in the library under anonymous attribution.
Alternatives to Full Deletion
| Goal | Alternative |
|---|---|
| Stop being billed | Cancel subscription (keep account) |
| Take a break | Cancel subscription — account stays with characters intact |
| Clear conversation history | Delete individual chats from the interface |
| Remove personal content only | Edit or delete specific characters; delete conversation threads |
Account deletion is permanent and irreversible. If your goal is stopping charges, subscription cancellation alone achieves this.
Data Retention After Deletion
CrushOn AI's privacy policy at crushon.ai details data retention practices and purge timelines for backup systems. For formal deletion requests under GDPR (EU/EEA residents) or CCPA (California residents), submit a data deletion request through the privacy contact in the policy.
Frequently Asked Questions
CrushOn AI does not issue refunds for unused subscription time after cancellation. Access runs to the end of the billing period. For disputed charges, contact your payment provider with your cancellation confirmation as documentation.
Yes, once account deletion is processed, the email address is released and can be used for a new registration. No previous data transfers to a new account.
This indicates subscription was not canceled at the platform level before account deletion. Contact your payment provider (credit card, Google Play, Apple) to cancel the active subscription and dispute any charges after your cancellation date.
Ensure you are logged in to the correct account. The option is at the bottom of Account Settings. If still missing, contact CrushOn AI support through the help channel at crushon.ai — do not attempt deletion through other methods.
Canceling your subscription (not deleting your account) does not remove your characters. You move to the free tier. Your created characters remain accessible.